Terms and Conditions
ARMACORE DISTRIBUTION – SALE TERMS AND CONDITIONS
1. Introduction This website is operated by DK Business Consultants Limited, a company registered in England and Wales, with company registration number 11596424 (we, our or us). These terms and conditions (Terms) govern your use of our website and the purchase of products through our website. By using our website or placing an order, you accept these Terms and enter into a binding agreement with us.
This website and these Terms are intended for business customers only. By placing an order, you confirm that you are acting for purposes related to your trade, business, craft or profession, and not as a consumer. We do not knowingly sell products to consumers, and consumer protection legislation (including the Consumer Rights Act 2015) does not apply to your order.
Our contact details:
Phone number: 01842 337 896
Geographical address: Unit 7, Mercury Park, Stephenson Way, Thetford IP24 3RE
Email address: danielkiane@icloud.com
2. Orders
(a) You may order products as shown on our website. By placing an order, you agree to purchase the product(s) at the total price shown at checkout.
(b) You must be at least 18 years old to place orders.
(c) We may accept or reject any order and will notify you within a reasonable time if we reject your order. Once we accept an order, a binding agreement is formed for the supply of products under these Terms.
(d) All purchases are subject to product availability. We do our best to keep products in stock and maintain accurate availability information on our website. Any pre-order products (not currently in stock) will be clearly marked on our website. Any dispatch dates shown are estimates only, and we are not liable for delays or date inaccuracies.
(e) We strive to ensure that product descriptions, specifications, prices, and images on our website are accurate. However, we do not warrant that product descriptions or other content is error-free, complete, or current. In the event of an error, we reserve the right to correct it and will notify you if this affects your order.
(f) Colours and images displayed on our website may vary from the actual product due to monitor settings, lighting, and photography.
(g) We may cancel any accepted order before delivery for reasons including significant dispatch delays, inability to supply products due to circumstances beyond our control, or errors on our website (such as incorrect descriptions, prices or images). We will contact you using the details you provided when ordering.
(h) We may hold your order if we need to verify details or for legal compliance reasons. We will contact you if this occurs and may cancel and refund your order if we cannot resolve the issue within a reasonable time.
(i) We aim to dispatch orders within 24 hours, though dispatch may take longer during busy periods or for special order products.
(j) Products requiring two-tone painting will incur additional processing time of 2-3 days from the date of order, in addition to standard delivery times. Your order will be dispatched immediately once the two-tone service is completed.
(k) We are not responsible for paint or coating wear that occurs through normal use of the products.
(l) Modifying or altering products from their original state (including removing paint) will void any warranty.
(m) You must notify us within 48 hours of delivery of any incorrect or missing items.
3. Payments
(a) You must pay in full when you place your order, we do not offer credit terms or deferred payment arrangements. The amount payable includes product price, delivery charges, and VAT, as displayed at checkout. You remain liable for any import duties or other charges imposed by customs or tax authorities. We accept no liability for goods seized, destroyed, or damaged during customs or border force inspections.
(b) We accept the payment methods displayed on our website at the time of purchase, including PayPal, direct bank transfer, Clearpay, and Stripe. Where we offer payment through third-party providers, your use of those payment methods may be governed by the third-party provider’s separate terms and conditions, which you must review and accept directly with them.
4. Delivery, title and risk
(a) We will supply the products in accordance with these Terms.
(b) We deliver to UK mainland addresses only. Deliveries to Northern Ireland and Scottish Highlands may incur additional postage costs and cannot be made on a next-day basis. We do not deliver to Channel Islands or overseas territories.
(c) Any delivery timeframes shown on our website are estimates only. Saturday delivery may be available for an additional charge.
(d) We use various third-party courier services, including Royal Mail, Parcelforce and UPS. Some deliveries require a signature, while others may be left in a safe place or at your nearest post office for collection.
(e) You must not intervene in the delivery process once products have been dispatched. If you contact the courier directly to redirect the delivery to a different address, request a safe place for delivery, or make any other changes to the delivery instructions without our prior written approval, we will not be liable for any loss, damage, or non-delivery of the products. Any such intervention will void any insurance cover and warranty on the products.
(f) If you need to change the delivery address, you must contact us before the products are dispatched or before any delivery attempt is made. We may not be able to accommodate address changes depending on the status and location of the delivery.
(g) If delivery fails because no one is available to accept the products, we will not refund any delivery charges. Our courier will attempt delivery up to 3 times. If the products are returned to us due to failed delivery attempts, you must pay the delivery charges again before we will re-dispatch the products. If you cancel the order after failed delivery attempts, we will deduct the original delivery costs from any refund.
(h) We retain title to the products until we receive payment of the full purchase price. Until title passes to you, you must not create, permit or allow any encumbrance, security interest, charge, lien or other third-party interest over the products.
(i) Risk in the products will pass to you when the products have been delivered to the delivery address, except where you have arranged for delivery by a carrier (not named as an option by us) yourself, in which case, risk in the products will pass to you on delivery to the carrier.
5. Refunds and Returns
We do not accept returns for change of mind.
We will charge a 5% cancellation fee on non-faulty returns to cover our processing and transaction costs. You agree that this is a reasonable estimate of loss that we may incur as a result of your cancellation.
6. Liability
(a) Nothing in these Terms limits any liability which cannot legally be limited.
(b) Subject to the clauses above, but despite anything else to the contrary in these Terms, to the maximum extent permitted by law:
(1) neither Party will be liable for any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise;
(2) a party’s liability for any liability under these Terms will be reduced proportionately to the extent the relevant liability was caused or contributed to by the acts or omissions of the other party, including any failure by that other party to mitigate its loss; and
(3) our aggregate liability for any and all liability arising from or in connection with these Terms will be limited to 100% of the price paid by you to us.
(c) We have given commitments as to the compliance of the products with these Terms and applicable laws in these Terms. In view of these commitments, the terms implied by sections 13, 14 and 15 of the Sale of Goods Act 1979 are, to the maximum extent permitted by law, excluded from these Terms.
7. Use of Our Website
When using our website, you must not:
(a) breach any person’s privacy, legal rights, or upload personal information without consent;
(b) defame, harass, threaten, or offend any person;
(c) use our website for any unlawful purpose;
(d) interfere with other users or our website’s operation;
(e) introduce viruses, malware, or attempt to modify or tamper with our website;
(f) send spam or unsolicited messages;
(g) use automated tools such as bots, scrapers, or data mining software;
(h) assist others in doing any of the above;
(i) provide false, inaccurate, or misleading information;
(j) use another person’s details without authorisation; or
(k) fail to maintain the security of any access credentials we provide to you.
8. Intellectual Property
(a) All intellectual property rights in our website, products, content, branding, and materials (including copyright, trademarks, and designs) remain our property at all times.
(b) You must not, without our prior written consent:
(1) copy, reproduce, distribute, sell, publish, or broadcast our intellectual property;
(2) use our intellectual property for commercial purposes or revenue generation;
(3) modify, adapt, or create derivative works from our intellectual property;
(4) frame or embed our content in another website; or
(5) remove or alter any copyright notices or proprietary markings.
(c) You may share our content on social media or personal blogs provided you:
(1) do not claim ownership of our intellectual property;
(2) do not imply our endorsement unless explicitly agreed in writing; and
(3) do not damage our reputation or use our content in any illegal, misleading, or deceptive manner.
(d) If you submit content to our website (such as reviews, comments, or feedback), you:
(1) grant us a worldwide, royalty-free, non-exclusive licence to use, modify, and display that content for our business purposes;
(2) warrant that you own the content or have permission to submit it;
(3) acknowledge that we may remove any content at our discretion; and
(4) remain responsible for ensuring your content does not infringe third-party rights or violate any laws.
9. General
(a) Amendment: We may update these Terms at any time by publishing revised terms on our website. The Terms that apply to your order are those in effect when you place your order. We recommend reviewing the current Terms before each purchase.
(b) Contracts (Rights of Third Parties) Act 1999: Notwithstanding any other provision of these Terms, nothing in these Terms confers or is intended to confer any right to enforce any of its terms on any person who is not a party to it.
(c) Complaints and Feedback: We are always looking to improve our services and products. If you have any feedback or a complaint, please notify us on our contact details set out in these Terms and we will take reasonable steps to address any concerns you have.
(d) Disputes: A party may not commence court proceedings relating to any dispute arising from, or in connection with, these Terms (Dispute) without first meeting a representative of the other party within 14 days of notifying that other party of the Dispute. If the parties cannot resolve the Dispute at that meeting, either party may refer the Dispute to mediation administered by The Centre for Effective Dispute Resolution.
(e) Events Outside Our Control: We will not be liable for any delay or failure to perform our obligations if such delay or failure is caused or contributed to by an event or circumstance beyond our reasonable control.
(f) Governing Law: Both parties submit to the exclusive jurisdiction of the courts operating in England and Wales.
(g) Notices: Any notice given under these Terms must be in writing addressed to us at the details set out below or to you at the details provided when you submitted your order or in your account. Any notice may be sent by standard post or email, and will be deemed to have been served on the expiry of 48 hours in the case of post, or at the time of transmission in the case of transmission by email.
(h) Privacy: We will comply with all applicable data protection laws, and your personal data will be handled in accordance with our privacy policy (available on our website).
Last update: 01 Sep 2026